Season´s Greetings

    by GWDG News Team

    [caption id=“attachment_13634” align=“alignright” width=“300”] © JenkoAtaman - stock.adobe.com[/caption]

    We wish all our users a Merry Christmas, a Happy New Year and good luck, happiness, success and above all health for 2020.

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    Information: Opening times of the data centre around Christmas and New Year

    by GWDG News Team

    Message-Id: 201912191350 Time: 24.12.2019 - 01.01.2020 Affected: Customers of GWDG Impact: Restricted opening times of the data centre and accessibility of the service hotline

    The data centre of the GWDG is closed from 24.12.2019 to 26.12.2019 and on 31.12.2019 and 01.01.2020. On 23.12., 27.12. and 30.12.2019 the data centre is only opened from 9:00 a.m. to 5:00 p.m. and on 28.12. and 29.12.2019 from 10:00 a.m. to 6:00 p.m. as is usual at weekends.

    In urgent cases please contact our support staff using our support website https://www.gwdg.de/support or sending an e-mail to support@gwdg.de.

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    December issue of the GWDG News published

    by GWDG News Team

    The December issue of the GWDG News has just been published.

    It contains among others the following topics:

    • FAIR Principles and Digital Objects
    • E-Mail Encryption Using X.509 Certificates – Part 1: Application and Securing of Certificates
    • Cloud Encryption with Cryptomator for iOS
    • New Hard- and Software in the User Room

    >> Click here for the GWDG News 12/2019

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    Maintenance completed: Trouble Ticket System OTRS

    by GWDG News Team

    MessageID: 201912031420 Time: 05.12.2019, 5:00 p.m. to 6:10 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable

    The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.

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